Terms of Service
Last updated: 14 August 2026
These terms govern your use of Clearquo, a pre-publish compliance checking service operated by Clearquo Ltd (“Clearquo,” “we,” “us”). By creating an account or using the service, you agree to these terms.
1. What Clearquo is, and isn’t
Clearquo checks draft captions and, where applicable, video/audio content against a client-specific rulebook and a baseline set of UK and US advertising disclosure rules. It is a tool to help you catch potential issues before content is published.
Clearquo is not legal advice. Our disclosure baselines are drawn from publicly available regulatory guidance (ASA/CAP in the UK, FTC in the US), but they are not a substitute for advice from a qualified lawyer, and we make no guarantee that content passing a Clearquo check will satisfy every legal or regulatory requirement in every circumstance. You remain responsible for your own compliance decisions.
2. Your account
You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. You’re responsible for all activity that happens under your account.
3. Acceptable use
You agree not to:
- Use Clearquo for any unlawful purpose
- Attempt to circumvent, disrupt, or reverse-engineer the service
- Upload content you don’t have the right to upload
- Use the service to check content on behalf of a business other than your own agency, unless authorised to do so
- Attempt to access another agency’s data or accounts
4. Subscriptions and billing
Paid plans are billed monthly in advance via Stripe. There are no long-term contracts; you can cancel at any time, and your subscription will remain active until the end of the current billing period. We do not offer refunds for partial months, except where required by law.
Free trial accounts are limited to 1 client and 5 total checks, with no credit card required.
5. Your content
You retain ownership of the captions, video, and other content you submit for checking. By submitting content, you grant us a limited licence to process it through our third-party AI providers (Anthropic, OpenAI) solely to generate your check results. We do not claim ownership of your content and do not use it to train AI models beyond generating your immediate result.
6. Service availability
We aim to keep Clearquo available and reliable, but we don’t guarantee uninterrupted access. We may occasionally need to perform maintenance, and functionality may change as the product develops.
7. Limitation of liability
To the fullest extent permitted by law, Clearquo Ltd is not liable for any indirect, incidental, or consequential losses arising from your use of the service, including but not limited to regulatory fines, lost revenue, or reputational harm, except where such liability cannot be excluded by law. Our total liability to you for any claim arising from these terms is limited to the amount you paid us in the 12 months prior to the claim.
8. Termination
We may suspend or terminate your account if you breach these terms. You may close your account at any time by contacting us or cancelling via your account settings.
9. Changes to these terms
We may update these terms from time to time. We’ll update the “last updated” date above, and for material changes, we’ll notify active account holders by email.
10. Governing law
These terms are governed by the laws of England and Wales.
11. Contact us
Questions about these terms can be sent to info@clearquo.com.